We're here to help

Get in Touch

A question about your saber, your order, or which hilt to pick? You will be talking to the people who actually build them.

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Reply Time
Within 48 hours

Customer service hours: Monday to Friday, 9am–5pm. Closed weekends. We aim to reply to every message within 48 hours.

Before You Write

A few of the most common questions already have detailed answers, which might save you a wait:

Which saber should I buy?

Our buyer's guide walks through RGB vs Neopixel, duelling grades and blade lengths.

How do I use my saber?

Button combinations, colour changing and sound fonts are all in the instructions.

Where is my order?

Build time is 5–11 days, then 2–5 days delivery. Full detail on the shipping page.

Something's wrong with it

Every saber has a 12-month warranty. See returns & refunds, then email us.

Send Us a Message

Fill in the form and we will come back to you as soon as we can. If it is about an existing order, please include your order number — it speeds things up considerably.


We will never share your details. See our privacy policy.

Our Workshop

AddressReplica Sabers
4 Mill Grange, Caistor
Lincolnshire, LN7 6JG
United Kingdom
Emailjedimaster@replicasabers.co.uk
WhatsApp07405 724216
HoursMonday–Friday, 9am–5pm
Saturday & Sunday: closed

We are a workshop, not a shop — please do not turn up without arranging it first. If you would like to visit, email us and we will find a time.

Trade & Wholesale

Reselling, or buying in volume? We run a separate wholesale programme.

Wholesale Enquiries